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Key Features and Benefits: Cisco IP IVR provides a multimedia (voice/data/Web) IP-empowered application-generation environment Cisco IP IVR can be anywhere in the IP network Cisco IP IVR offers Web-based activation and administration Application construction can be done rapidly; it does not require users to learn a complicated high-level language Flows (the IP IVR applications) are stored in an industry-standard Lightweight Directory Access Protocol (LDAP) directory Applications are tested and debugged easily via built-in debug tools Cisco IP IVR significantly reduces costly T1 equipment required to deploy legacy IVR/private branch exchange (PBX) integration The CRA editor and engine can be coresident on the IP IVR server, or the editor can be on a separate PC Application creation/modification is accomplished easily via the CRA Editor's graphical user interface (GUI) Cisco IP IVR is offered as a coresident solution with Cisco CallManager or on separate, dedicated media convergence servers (MCSs) or Cisco certified customer provided servers Cisco IP IVR supports Open Database Connectivity (ODBC) access to Microsoft Structured Query Language (SQL) server, Oracle, IBM DB2, and Sybase databases