ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Dual-Band Wi-Fi Router for Xfinity and Cox service tiers - Black

Great router

[This review was collected as part of a promotion.] This was my first experience with Arris modems, and so far, I am pleased with it. The modem was very easy to set up; just follow instructions. It was ready in about 5-10 minutes. My internet connection has been stable, and my internet works all around the house. I had no problem connecting more than seven devices at the same time. The app that it comes with is straightforward to use. It allows you to change your router name and password. The best feature of all is the parental control that allows parents to shut off the internet on a kid's device after set hours. I would definitely recommend it.

Antvik . Review provider: walmart.com

Exelent device

This Wifi router is the best I got in my whole life using internet, I got a similar but was getting to slow, I called my internet provider and the technician told me was the wifi modem router, he recommend me to get a recent model so... I got this and I feel I'm flying with this device in the whole devices connected at the same time.

Solo01 . Review provider: walmart.com

Clean packaging, prompt arrival.

WalmartCustomer . Review provider: walmart.com

Signal is great

Fast and easy to set up

raul . Review provider: walmart.com

so far, so good working great

got tired of paying monthly Internet gateway charges .. ordered this unit really easy to setup .. just call your Internet provider give them the MAC address and they pretty much take care of things .. no problem signing on with your new ID and password ….again cake so far … we'll see how long the new road lasts ))

RobO . Review provider: walmart.com

Excellent!

Arris SBG8300 is an excellent device, fast and reliable. Since I purchased it I haven't had any issues with my wifi. I highly recommended it!

indycolts702 . Review provider: walmart.com

It's Outstanding

[This review was collected as part of a promotion.] The SBG 8300 DOCSIS 3.1 Cable Modem and Wi-Fi Router by ARRIS has already exceeded my expectations! The overall speed of this cable modem/router is amazing! My wife and I both work from home and have been struggling with securing a dependable and high speed modem and we finally found with this ARRIS product! I highly recommend this ARRIS modem and Wi-Fi router!

cgenerose23 . Review provider: walmart.com

Works perfect with Comcast easy setup.

Yola . Review provider: walmart.com

Dual Purpose

[This review was collected as part of a promotion.] I recommend SURFboard SBG8300 Wi-Fi Cable Modem to anyone who needs a cable modem, wants to stop renting one, and who also needs a WiFi upgrade. This is a cable modem, and NOT for DSL or Satellite service. This DOCSIS 3.1 and has four 1-gigabit Ethernet ports, so it should be able to handle the higher speeds internet providers will make available in the future. The Arris SURFboard SBG8300 comes with the modem, power adapter, ethernet cable, and a quick start guide. I connected the modem to power and coaxial cable. Then I called my internet service provider so they could activate my service on the new modem. They asked me  for the HFC MAC ID number for the modem. It is located on the bottom of the device, and it also is on the back page of the Arris quick start guide. This process only took a few minutes and the service was activated on my new modem. Next, I setup my WiFi connection since the SBG8300 is after all also an AC2350 wireless router. To setup WiFi the guide instructs to download the Arris Surfboard Manager app. This setup guided me step by step. After the WiFi was configured, I connected my devices. The Arris Surfboard Manager app, itself,  has some nice features including:  ability to edit your WiFi settings, check connected device list, a speed test, a WiFi spot meter, and parental controls. The Arris Surfboard SBG8300 does double duty as a modem and as a wireless router. It may be best recommended for smaller homes utilizing fewer devices, but it is a solid device, for those who want to break free from modem rental fees, and have a good router that will grow as their service provider does.

Pamiam . Review provider: walmart.com

Constant resets to prevent jitter & packet loss

Have had problems with this modem since purchase. The issues seems to get worse with time or maybe I have become less patient. Modem works fine after reset for a period. Over time the jitter and packet loss becomes noticeable. With more time it becomes unbearable. Reset the modem and start the cycle all over again. I have gone through the maddening cycle of replacing cables and lines. Cox support has done trouble shooting and sent a tech out. Both have told me the modem is probably deflective. Seems to be a persistent issue for many. If I only browsed the internet or streamed movies it would only be noticeable a bit and require a reset once a week or so. Since I FPS game it is terribly inconsistent and frustrating beyond belief.

I pay $300 for this? . Review provider: walmart.com