The Best Conflict Resolution & Mediation in Business Books 2025

1. Negotiation: Readings, Exercises and Cases, Pre-Owned (Paperback)

Pre-Owned - Negotiation is a critical skill needed for effective management. Negotiation: Readings, Exercises, and Cases 7e by Roy J. Lewicki, Bruce Barry, and David M. Saunders takes an experiential approach and explores the major concepts and theories of the psychology of bargaining and negotiation and the dynamics of interpersonal and inter-group conflict and its resolution. It is relevant to a broad spectrum of management students, not only human resource management or industrial relations candidates. The Readings portion of the book is ordered into seven sections: (1) Negotiation Fundamentals, (2) Negotiation Subprocesses, (3) Negotiation Contexts, (4) Individual Differences, (5) Negotiation across Cultures, (6) Resolving Differences, and (7) Summary. The next section of the book presents a collection of role-play exercises, cases, and self-assessment questionnaires that can be used to teach negotiation processes and subprocesses.

Negotiation: Readings, Exercises and Cases, Pre-Owned (Paperback)

2. Turn the Tide: Rise Above Toxic, Difficult Situations in the Workplace, Pre-Owned (Paperback)

Pre-Owned - Over the past 25 years, Kathy Obear has helped thousands of people in workshops and coaching sessions learn to effectively navigate difficult workplace situations. Now, she shares the tools and skills of her 7-Step process, The Triggering Event Cycle, so you can take back control of your emotions and successfully rise above toxic work environments. In the spirit of Bren Brown and Martha Beck, Kathy uses stories and realistic examples to make these concepts accessible and easy to apply in your life. Her book is full of tools and exercises designed to help you rise above workplace drama and create greater teamwork, productivity, and innovation in your organization. Discover practical tools to: De-escalate unproductive workplace conflict Interrupt automatic fight or flight reactions Identify what is fueling ineffective reactions Take back control of your emotions Rebuild working relationships Minimize feeling triggered in the future Turn the tide of workplace drama with greater ease and confidence Join Kathy on this transformational journey and make this invaluable investment in yourself

Turn the Tide: Rise Above Toxic, Difficult Situations in the Workplace, Pre-Owned (Paperback)

3. How Arbitration Works Supplement 1985-1989 [Paperback - Used]

CONDITION - USED - Pages can include limited notes and highlighting, and the copy can include "From the library of" labels or previous owner inscriptions. Accessories such as CD, codes, toys, may not be included. How Arbitration Works Supplement 1985-1989 by American Bar Association, Labor and Employment Law Staff

How Arbitration Works Supplement 1985-1989, Used [Paperback]

4. Labor Arbitration Law And Practice In A Nutshell -, Used [Paperback]

Labor Arbitration Law And Practice In A Nutshell - by Dennis R. Nolan

Labor Arbitration Law And Practice In A Nutshell -, Used [Paperback]

5. Labor Arbitration: What You Need to Know [Paperback - Used]

CONDITION - USED - Pages can include limited notes and highlighting, and the copy can include "From the library of" labels or previous owner inscriptions. Accessories such as CD, codes, toys, may not be included. Labor Arbitration: What You Need to Know is the one book you want to have in your hip pocket when you discuss a grievance, participate in the dispute resolution process, or present an arbitration case. If you follow the suggestions in this book, you will be more likely to settle cases and to win those cases that cannot be settled. The emphasis here is on the practical. This book describes the process of labor arbitration. Its aim is to be helpful to anyone involved in a labor arbitration case. Whether you represent labor or management, you will be more effective if you understand how arbitration works and how you can make it work for you. The practice of labor arbitration has tended to become more uniform in recent years. Hearing procedures are, to a large degree, patterned on the Labor Arbitration Rules of the American Arbitration Association. This book tells how to proceed under these rules. It contains practical advice to parties based on the AAA's experience in administering hundreds of thousands of labor cases. This handbook explains how parties can reduce cost and delay in their arbitration cases. An important chapter describes some of the factors that should be considered when selecting an arbitrator. The selection procedure may vary, depending on the language of the arbitration clause in the contract and the wishes of the parties, but certain criteria should always be kept in mind. Nothing is more critical for your case than choosing the right arbitrator. Every activity accumulates its own jargon. Labor arbitration, too, requires an understanding of some basic technical words. The appendix contains a glossary of technical terms. To clarify the legal background of labor arbitration, the leading court cases on dispute resolution are described, the "just cause" standard for discipline and discharge cases are also discussed.

Labor Arbitration: What You Need to Know, Used [Paperback]

6. Beyond Winning: Negotiating to Create Value in Deals and Disputes, Used [Paperback]

Conflict is inevitable, in both deals and disputes. Yet when clients call in the lawyers to haggle over who gets how much of the pie, traditional hard-bargaining tactics can lead to ruin. Too often, deals blow up, cases don't settle, relationships fall apart, justice is delayed. Beyond Winning charts a way out of our current crisis of confidence in the legal system. It offers a fresh look at negotiation, aimed at helping lawyers turn disputes into deals, and deals into better deals, through practical, tough-minded problem-solving techniques. In this step-by-step guide to conflict resolution, the authors describe the many obstacles that can derail a legal negotiation, both behind the bargaining table with one's own client and across the table with the other side. They offer clear, candid advice about ways lawyers can search for beneficial trades, enlarge the scope of interests, improve communication, minimize transaction costs, and leave both sides better off than before. But lawyers cannot do the job alone. People who hire lawyers must help change the game from conflict to collaboration. The entrepreneur structuring a joint venture, the plaintiff embroiled in a civil suit, the CEO negotiating an employment contract, the real estate developer concerned with environmental hazards, the parent considering a custody battle--clients who understand the pressures and incentives a lawyer faces can work more effectively within the legal system to promote their own best interests. Attorneys exhausted by the trench warfare of cases that drag on for years will find here a positive, proven approach to revitalizing their profession.

Beyond Winning : Negotiating to Create Value in Deals and Disputes, Used [Paperback]

7. Business Arbitration: What You Need to Know, Used [Paperback]

Business Arbitration: What You Need to Know by Robert Coulson

Business Arbitration: What You Need to Know, Used [Paperback]

8. Becoming a Mediator: An Insider's Guide to Exploring Careers in Mediation [Hardcover - Used]

CONDITION - USED - Pages can include limited notes and highlighting, and the copy can include "From the library of" labels or previous owner inscriptions. Accessories such as CD, codes, toys, may not be included. Most mediators feel that helping people end conflicts is special work, and, they're sustained by rewards beyond money, praise, or fame. But with no obvious career path and no prescribed courses to take or degrees to earn, how does one become a mediator? Whatever your background-whether in law, social work, teaching, psychology, business, homemaking, or parenting-you can become a mediator and find a satisfying career says Peter Lovenheim. Becoming a Mediator shows you how, offering a practical, nuts-and-bolts guide to breaking into the field and a no-nonsense approach to the reality of current professional opportunities. Drawing from the experiences of actual mediators, as well as from his own many years of work as an attorney and mediator, Lovenheim not only provides a vital resource but also conveys the sense of mission mediators feel for this emerging new profession.

How to Become a Mediator, Used [Hardcover]

9. The Arbitrator's Handbook, Used [Hardcover]

This book provides a comprehensive description of the arbitration process. The coverage of the book starts from the pre-hearing stage to the post-hearing functions & duties of the arbitrator. The appendices feature tables, checklists, sample arbitration forms & rules, including the American Arbitration Association's revised Commercial Arbitration Rules. "Being concise whether it be in describing each stage of the arbitration process or boiling down the arbitration's hearing functions into a single checklist is one of Cooley's strengths. No wonder the book's publisher is promoting the book as a quick reference tool that can be brought to hearing sessions. A handy reference tool for arbitrators & advocates this book with a wonderfully comprehensive guide to the arbitration process. This excellent addition to the arbitration literature is destined to improve arbitration practices & become the arbitrator's bible."--James J. Alfini, Chair-elect American Bar Association Dispute Resolution Section & Professor of Law at Northern Illinois University College of Law

The Arbitrator's Handbook, Used [Hardcover]

10. Beyond Winning: Negotiating to Create Value in Deals and Disputes, Used [Hardcover]

Conflict is inevitable, in both deals and disputes. Yet when clients call in the lawyers to haggle over who gets how much of the pie, traditional hard-bargaining tactics can lead to ruin. Too often, deals blow up, cases don't settle, relationships fall apart, justice is delayed. Beyond Winning charts a way out of our current crisis of confidence in the legal system. It offers a fresh look at negotiation, aimed at helping lawyers turn disputes into deals, and deals into better deals, through practical, tough-minded problem-solving techniques. In this step-by-step guide to conflict resolution, the authors describe the many obstacles that can derail a legal negotiation, both behind the bargaining table with one's own client and across the table with the other side. They offer clear, candid advice about ways lawyers can search for beneficial trades, enlarge the scope of interests, improve communication, minimize transaction costs, and leave both sides better off than before. But lawyers cannot do the job alone. People who hire lawyers must help change the game from conflict to collaboration. The entrepreneur structuring a joint venture, the plaintiff embroiled in a civil suit, the CEO negotiating an employment contract, the real estate developer concerned with environmental hazards, the parent considering a custody battle--clients who understand the pressures and incentives a lawyer faces can work more effectively within the legal system to promote their own best interests. Attorneys exhausted by the trench warfare of cases that drag on for years will find here a positive, proven approach to revitalizing their profession.

Beyond Winning : Negotiating to Create Value in Deals and Disputes, Used [Hardcover]