The Best Quality Control Books 2024

1. Quality, Pre-Owned (Hardcover)

Pre-Owned - Clear techniques and real-world illustrations show how quality tools can be used to improve outputs, productivity, costs, and safety. Quality, 6/e provides the tools and techniques needed to help organizations improve in the areas of quality, productivity, and safety. Using a wide-range of industry examples, insightful case studies, clear explanations of popular quality assurance tools and techniques, numerous illustrations, and subject matter relevant to the challenges faced by today's organizations, it takes an applied approach that teaches the why and how behind quality assurance and statistical process control. The contributors include engineers, business managers, quality assurance professionals, project managers, distribution managers, and others, and the examples come from industries as diverse as hospitals, government, utilities, manufacturing, building trades, and even the ballet. Suitable as a text for both business and engineering curricula at the college level, the book also serves as an ideal resource for professionals in the field who are working on organizational quality improvement.

Quality, Pre-Owned (Hardcover)

2. Quality Control Handbook, Used [Hardcover]

More than ever the international reference work for managers and specialists, the new Fourth Edition of this classic desktop guide defines how to plan, produce, control, and continually improve quality companywide for the 1990s -- from the executive suite to the factory floor.

Quality Control Handbook, Used [Hardcover]

3. ISO 9000 and Beyond: From Compliance to Performance Improvement [Hardcover - Used]

CONDITION - USED - Pages can include limited notes and highlighting, and the copy can include "From the library of" labels or previous owner inscriptions. Accessories such as CD, codes, toys, may not be included. A combination of text, CD-ROM, flowcharting software, and on-line guidance shows how to plan, execute, and internalize and upgraded quality management system (QMS) within any organization. The authors, both ISO experts, provide concepts that actually go beyond meeting the minimum QMS requirements as defined in ISO 9001. Offers case studies and straightforward, practical guidance for those starting the ISO certification process as well as others striving to pass the six-month audits.

ISO 9000 and Beyond : From Compliance to Performance Improvement, Used [Hardcover]

4. Total Quality Management: Three Steps to Continuous Improvement [Hardcover - Used]

CONDITION - USED - Pages can include limited notes and highlighting, and the copy can include "From the library of" labels or previous owner inscriptions. Accessories such as CD, codes, toys, may not be included. "Total Quality Management: Three Steps to Continuous Improvement" lets you learn how to move beyond the 'buzzwords' of quality to capture the competitive advantage that quality improvement experts always promise but rarely deliver.... In this comprehensive book, authors Tenner and DeToro bring you proven, successful service quality improvement techniques used at leading companies worldwide.

Total Quality Management: Three Steps to Continuous Improvement, Used [Hardcover]

5. Introduction to Statistical Quality Control [Paperback - Used]

CONDITION - USED - Pages can include limited notes and highlighting, and the copy can include "From the library of" labels or previous owner inscriptions. Accessories such as CD, codes, toys, may not be included. This book is about the use of modern statistical methods for quality control and improvement. It provides comprehensive coverage of the subject from basic principles to state-of-art concepts and applications. The objective is to give the reader a sound understanding of the principles and the basis for applying them in a variety of both product and nonproduct situations. While statistical techniques are emphasized throughout, the book has a strong engineering and management orientation. Guidelines are given throughout the book for selecting the proper type of statistical technique to use in a wide variety of product and nonproduct situations. By presenting theory, and supporting the theory with clear and relevant examples, Montgomery helps the reader to understand the big picture of important concepts. Updated to reflect contemporary practice and provide more information on management aspects of quality improvement.

Introduction to Statistical Quality Control, Used [Paperback]

6. The Power of Leo: The Revolutionary Process for Achieving Extraordinary Results, Used [Hardcover]

Outperform the competition with Subir Chowdhury''s next-generation management system "Nobody knows quality like Subir Chowdhury, and The Power of LEO reveals the elegant new approach he has pioneered with the world''s top companies. I couldn''t recommend this book more." --Marshall Goldsmith, author of the New York Times bestsellers MOJO and What Got You Here Won''t Get You There " The Power of LEO will be beneficial to any organization that utilizes its principles and incorporates them into their culture. Subir Chowdhury''s LEO is guaranteed to produce results." --Michael King, CEO and National President, Volunteers of America "A no-nonsense book full of real-life case examples, practical tips, and proven strategies. If you''re looking to make quality a way of life, this is definitely the book for you." --Jim Kouzes, coauthor of the bestselling The Leadership Challenge "We have applied LEO in my hospital and it works. Subir Chowdhury''s book will serve as a powerful reminder to the healthcare industry that its primary goal is to develop, enhance, and delight its most important customer: the patient." --Mark L. Rosenblum, M.D., Chair, Department of Neurosurgery, Henry Ford Health System, and Vice President of Clinical Programs, Henry Ford West Bloomfield Hospital "Most management strategies are great in theory. But how does a line executive put it to use? The Power of LEO shows us how in practical, down-to-earth terms and anecdotes. A most useful read!" --Jim Lawrence, CEO, Rothschild North America and former Vice Chairman and CFO, General Mills "It doesn''t take long for you to see that this isn''t just another business book on improving processes; it also applies to everyone on a personal level. And Chowdhury writes from the heart. I enjoyed his easy-to-read case histories of businesses that have taken the LEO approach and it was proven to be equally effective at putting out fires, transforming process flow, and for developing new products and services." --Qualitydigest.com About the Book: Hailed as "the Quality Prophet" by BusinessWeek , Subir Chowdhury is the long-established global authority on the critical importance of quality and how to achieve it with Design for Six Sigma (DFSS). Now, he takes it to the next level by showing you how to build quality into the DNA of your entire organization. In his bestselling book , Chowdhury introduced his next-generation management system--LEO. In The Power of LEO, he describes how continuous focus on quality improvement can revolutionize any process--from manufacturing operations to managerial decision making. The secret is to cease delegating the responsibility of quality to specific teams or departments and permanently lodge it within the core of an organization''s culture. Chowdhury''s profoundly simple yet extraordinarily effective management system is based on three basic principles: Listen --Seek input from all stakeholders within your organization, from suppliers to employees to customers Enrich --Create new ideas for improvement and solutions for problems using simple techniques Optimize --Select the best improvement idea or solution, subject it to testing in the real world, and correct all shortcomings Quality methodologies like Six Sigma and Lean can be highly effective but are used narrowly and by limited personnel within an organization. LEO is the encompassing strategy that can be easily embraced by everyone within an organization, resulting in measurable improvements in your operations, products, and bottom line. If you''re serious about competing in the global marketplace, join Subir Chowdhury on his quest for overall quality and transform your organization from a company that does some things well into an established indu

The Power of LEO: the Revolutionary Process for Achieving Extraordinary Results, Used [Hardcover]

7. It's about Time : A Fable about the Next Dimension of Quality, Used [Hardcover]

Companies are desperate to find ways to do things not just better, but quicker. This text offers an explanation of how to make time work to competitive advantage.

It's about Time : A Fable about the Next Dimension of Quality, Used [Hardcover]

8. Poor-Quality Cost: Implementing, Understanding, and Using the Cost of Poor Quality [Hardcover - Used]

CONDITION - USED - Pages can include limited notes and highlighting, and the copy can include "From the library of" labels or previous owner inscriptions. Accessories such as CD, codes, toys, may not be included. An easy-to-read and highly informative book on an extremely important subject.Provides a road map for establishing a system for the identification and elimination of poor-quality costs.Gives management at all levels an important tool for maximization of profit eliminating the concept of optimum operating quality-cost point.

Poor-Quality Cost Vol. 11 : Implementing, Understanding, and Using the Cost of Poor Quality, Used [Hardcover]

9. SPC and Continuous Improvement, Used [Hardcover]

There is no doubt that quality has become a major feature in the survival plan of organisations. With diminishing markets resulting from improved competitive performance and the associated factor of single-sourcing arrangements by the major organisations, it is clear that unless there is a commitment to change, organisations will lose their competitive edge. This will unfortunately mean elim ination and the resultant harsh realities that come with it for the employees. It has been said on many platforms that unemployment is not inevitable. Those organisations which recognise the requirements for survival know that quality, and its association with customer satisfaction, is now a key issue. Survival programmes based on quality improvement require an unrelenting com mitment to include everyone, from the Managing Director down, in an ongoing, never-ending involvement based on monitoring, and improving, all our activities. These Total Quality Management (TOM) programmes, whatever their specific nature, have a common theme of measuring and then improving. This text describes the philosophy and techniques of one type of involvement programme-Statistical Process Control (SPC). The material to follow suggests that SPC is a major element of any programme and, if properly applied, could be a complete programme in itself. Measuring and improving means that data must be collected, used, understood, interpreted and analysed, and thereby lies the difficulty."

SPC and Continuous Improvement, Used [Hardcover]

10. ISO 9000 ABC's : The Small Company Guide to Successful Registration, Used [Hardcover]

ISO 9000 is increasingly impacting smaller companies as larger companies demand that their supplier base have a formal quality system. Companies with less than 500 employees often spend too much time trying to understand the standards, changing their current systems, and over documenting every aspect of their daily operations. Time is money, and since many smaller companies delegate the project to one individual - who already has a full time job -understanding the basics as quickly as possible is essential. With anything new there is required research and knowledge - this book shortens the learning curve by explaining the key points, possible pitfalls, costs, and requirements to achieving registration. The author walks you through the process step-by-step, supplying examples of required documentation, auditor questions, methods of compliance, and basic program suggestions. Included in the text are two quality manuals. The accompanying disk contains templates for these quality manuals, procedures, forms and documents that can be revised as needed. Each procedure gives you a clear overview of what is required and serves as a boilerplate for quick modification and procedure generation. The disk makes individualizing the ISO 9000 documentation to your company easy. ISO 9000 ABC's: The Small Company Guide to Successful Registration provides a very clear picture of all aspects of the ISO process and takes the guess work out of what to document and how. You are walked through the process step-by-step with examples of required documentation, auditor questions, methods of compliance, and basic program suggestions. Features

ISO 9000 ABC's : The Small Company Guide to Successful Registration, Used [Hardcover]